LOGIN HELP

How to Reactivate SoPlayer

We have recently upgraded our system to serve you better. This might require you to reactivate your devices to continue streaming. Please follow the steps below.

It's very important that you change the PROVIDER ID correctly. Your Username & Password will not work unless done properly.

STEP 1:

How to Reactivate SoPlayer

Press "BACK" until you get to the part where it will ask you to enter the "PROVIDER ID".

STEP 2:

How to Reactivate SoPlayer

STEP 2:

Replace 455 with 836.

STEP 3:

STEP 2:

STEP 5:

STEP 3:

STEP 5:

Press SUBMIT, ENJOY STREAMING! Don't know your Username & Password? Email us at support@getthree.tv

FREQUENTLY ASKED QUESTIONS

How does the Autopay subscription work?

AutoPay subscription will be billed on the date you sign up for service. It will automatically deduct from your account on the billing due date. every month. If funds are insufficient it will try again after 5 days. After 3 failed attempts the subscription will cancel on its own. You can sign back up with a new subscription and your old subscription will be deleted.

MISSED Auto-Pay subscription?

No worries, your payment will be attempted again in 5 days.

Can I get a refund if I do not like the service?

A service can be canceled at anytime but due to new PayPal policies we can not issue a refund. Special circumstances can be addressed on a case by case basis by reaching out to support@getthree.tv

Can I Cancel anytime?

Of course! You can cancel anytime. THREE TV is no contract. Cancel anytime before 14 days of activation to stop any automatic payments.

What devices are compatible with THREE TV?

All paid accounts may use the service for up to 4 device codes on any of the following devices. DOES NOT WORK WITH ROKU OR FIRESTICK LITE

Amazon Fire TV Stick
Google Chromecast Ultra
Android Phones, Set-Top Box, Android TV and Tablets
iPhone, iPAD, and Apple TV
Smart TVs that have SoPlayer App
Windows 64-bit and MAC Computers

Does THREE TV work in other countries?

Definitely! Anywhere with an internet connection.

Can I share my logins with friends/family or take my device anywhere?

THREE TV is IP restricted, we do not allow sharing of accounts. Users must abide by these rules or will ultimately be banned from the service if rules are broken several times.

How to install and activate my app?

Get device specific instructions below. Email support if further assistance is needed.

How to Setup My Device